A chatbot is a program, powered by rules and AI (Artificial Intelligence), which simulates a real interaction with users via a chat interface. In other words, a Chatbot is a service that can have a conversation with you just like a real person. Call it your own personal virtual assistant.
Check out the benefits below:
1. Better Open Rates & Response Time
Chatbots have a higher open rate than email because of its interactive and immediate response. It asks questions in real-time allowing clients to have their questions within a few seconds.
2. Keeps Up With Trends
Since customers’ preferences verge to interact with businesses via chat - as it’s easier and faster to use - businesses now have the opportunity to reach more customers via Chatbots while staying trendy for their customers.
Core apps such as Facebook, Instagram, etc., allow instant communication. Therefore, integrating your own Chatbot into one of the popular platforms that your customers use daily, can be better than building a new app by saving money and time.
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3. Increased Customer Engagement
Chatbots can use visual content like videos and images to keep customers interested. It can inform, educate, and entertain — all on a single platform!
4. Gather and analyze customer data
With the feedback Chatbots collect through simple questions, you can make improvements on your services/products and even optimize them by adjusting low converting pages. For example, Chatbots can collect information such as location, price range, gender, characteristics, and lot more.
5. Cost Saving
Implementing a Chatbot is much cheaper and faster than creating a cross-platform app or hiring employees. Because a Chatbot is an automated interface, it allows businesses to handle many customers at once. By “employing” Chatbots that complement human agents, you’ll not only save on employee costs but also avoid problems caused by human errors.
Start Conversations with BUYERS
Connecting a chatbot to your Facebook page can help you qualify home buyers through a simple, conversational process that builds the relationship and homebuyer profile at the same time.
No more bad leads with incorrect phone numbers and emails. With Messenger, you have an instant line
of communication with the home buyer.
Send listing updates, open houses, and much more directly on Messenger.
Start Conversations with SELLERS
Conversations in Messenger are easy when you deliver instant value to the seller. My Broker Search chatbots deliver market updates and recent sales reports. They collect data about the house you're going to sell which makes the selling process easier than ever!
NOTE: For pricing & details go to Pricing