PRIVACY POLICY
Effective Date: September 30, 2026
My Broker Search respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how My Broker Search collects, uses, stores, and protects information when you visit our website, use our services or the ProReCRM platform, submit a form, communicate with us, interact with our advertisements or social media pages, or otherwise provide information to us.
Information We Collect
We may collect information you voluntarily provide to us, including:
• Name
• Business or company name
• Email address
• Mobile phone number and other telephone numbers
• Mailing or billing address
• Information submitted through website forms, Facebook lead forms, landing pages, surveys, or advertisements
• Information related to appointments, demos, inquiries, or customer service requests
• Account information associated with services you use
• Billing and payment information when purchasing services
• Communications you send to My Broker Search
• Other information you voluntarily provide
We may also automatically collect certain technical information when you use our website, including your browser type, device type, operating system, IP address, referring pages, website activity, and similar usage information.
How We Use Your Information
My Broker Search may use information we collect to:
• Provide and manage our products and services
• Respond to inquiries and requests
• Schedule demonstrations, consultations, or appointments
• Provide information regarding My Broker Search and ProReCRM
• Manage customer accounts and relationships
• Process payments and billing
• Provide customer service and technical support
• Send service notifications and account communications
• Send marketing and promotional communications when permitted
• Send email and SMS follow-up communications when you have provided appropriate consent
• Improve our website, products, services, and marketing
• Analyze website and campaign performance
• Detect fraud, abuse, or security issues
• Comply with applicable legal and regulatory requirements
SMS and Text Messaging Privacy
When you provide your mobile phone number and affirmatively consent to receive SMS messages from My Broker Search, you may receive marketing, informational, and follow-up text messages related to My Broker Search and ProReCRM.
Messages may include information related to:
• Your inquiry
• ProReCRM products and services
• Demo or consultation invitations
• Appointment confirmations or reminders
• Trial offers
• Product information and updates
• Marketing and promotional offers
• Follow-up communications
Message frequency varies.
Message and data rates may apply depending on your mobile carrier and service plan.
You may opt out of receiving SMS messages at any time by replying STOP to any message. You may reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing any product or service.
SMS Data Sharing
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Mobile phone numbers, SMS consent records, and SMS opt-in information will not be sold, rented, shared, or transferred to third parties or affiliates for their own marketing or promotional purposes.
We may use service providers that help us deliver communications or operate our systems, but those providers may only process information on our behalf and for the purpose of providing services to My Broker Search.
Information Sharing
My Broker Search does not sell personal information to third parties for their independent marketing purposes.
We may disclose information when reasonably necessary to:
• Service providers that assist us with hosting, software, communications, billing, analytics, or other business operations
• Process transactions or provide services requested by you
• Comply with applicable laws, regulations, legal processes, subpoenas, or governmental requests
• Investigate suspected fraud, illegal activity, security threats, or violations of our Terms and Conditions
• Protect the rights, property, or safety of My Broker Search, our customers, or others
SMS opt-in information and consent are excluded from sharing with third parties or affiliates for marketing or promotional purposes.
Cookies and Similar Technologies
My Broker Search may use cookies, pixels, web beacons, and similar technologies to operate our website, remember preferences, understand website activity, measure advertising performance, and improve our services.
You may be able to control certain cookies through your browser settings.
Third Party Services
My Broker Search may use third party service providers for website hosting, cloud storage, payment processing, analytics, customer relationship management, email delivery, SMS delivery, advertising, and related business functions.
These service providers may process information only as necessary to provide services to My Broker Search and are subject to their own privacy and security obligations.
Our website may also contain links to third party websites. My Broker Search is not responsible for the privacy practices of independently operated third party websites.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, comply with legal obligations, resolve disputes, enforce agreements, and fulfill the purposes described in this Privacy Policy.
Email Communications
You may unsubscribe from promotional emails by using the unsubscribe link contained in the email or by contacting us at:
Service-related communications may still be sent when necessary to manage an active account or service.
SMS Opt Out
You may stop receiving SMS messages at any time by replying:
STOP
For assistance, reply:
HELP
You may also contact us at contact@mybrokersearch.com.
Data Deletion Requests
You may request deletion of personal information maintained by My Broker Search by emailing:
Please use the subject line:
Data Deletion Request
Include sufficient information for us to identify your account or records.
We may need to verify your identity before completing a deletion request. Certain information may be retained when required by law or for legitimate business purposes such as financial records, fraud prevention, dispute resolution, or legal compliance.
Changes to This Privacy Policy
My Broker Search may update this Privacy Policy periodically.
When material changes are made, we may update the effective date shown above and provide additional notice when appropriate.
Your continued use of our website or services following an update is subject to the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
My Broker Search
3255 Cahuenga Blvd, Suite 205
Universal City, California 90068
Email: contact@mybrokersearch.com
Website: www.mybrokersearch.com